ṬĪNFLASK Return & Refund Policy

Return window

You have 15 days from the delivery date to request a return.

Customers are responsible for return shipping costs, including any applicable customs duties, taxes, or other fees, for returns of undamaged products that are not defective or incorrectly supplied.

All returns must be approved by ṬĪNFLASK before being shipped. Please contact us or submit a return request to receive return instructions. Unauthorized returns may not be accepted.

Eligibility

To be eligible, items must be unused, in the same condition you received them, and in the original packaging (including lids, straws, inserts, and accessories).

How to Start a Return

Log into your customer account to request a return. Items sent back without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at support@tinflask.com so we can make it right.

Refunds

We’ll notify you once we receive and inspect your return and let you know if the refund is approved. If approved, a refund to your original payment method is issued within 10 business days. Your bank or card issuer may take additional time to post the credit.
If more than 15 business days have passed since your refund was approved, please contact us at support@tinflask.com.